Terms & Conditions

Last Updated: Nov 23, 2025

Welcome to Bratss. By using our website and services, you agree to the terms and conditions listed below. Please read them carefully.

1. General

• This website is operated by Bratss, an online store offering kids’ and infants’ clothing.

• By accessing or purchasing from our site, you confirm that you are at least 18 years old or are using the site under adult supervision.

• We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time.

2. Products & Availability

• All products listed are subject to availability.

• We try our best to display colours and details accurately, but slight variations may occur due to screen differences or natural fabric characteristics.

• We reserve the right to discontinue any product at any time.

3. Pricing & Payments

• All prices on the website are listed in INR and include applicable taxes unless stated otherwise.

• Prices may change without prior notice.

• We accept secure online payments through trusted gateways. By submitting payment details, you confirm that the information provided is accurate and authorised.

4. Orders & Confirmation

• Once you place an order, you will receive an email/SMS confirmation.

• In rare cases such as stock unavailability or technical errors, we may cancel the order. If payment is already made, it will be refunded as per our refund guidelines (if applicable).

5. Shipping

• We ship across India.

• Shipping timelines depend on your location and will be mentioned during checkout.

• Delays may occur due to factors beyond our control (courier delays, weather, festivals, etc.).

6. Returns, Cancellations & Refunds

• Due to hygiene and infant-safety reasons, we do not offer returns or refunds on any products.

• Cancellations are allowed only before the order is packed.

• If you need to modify or cancel an order, please contact us immediately at contact@bratss.com or Instagram.

7. User Responsibilities

By using our site, you agree:

• Not to misuse the website or engage in illegal activities.

• Not to copy, duplicate, or exploit any content without permission.

• To provide accurate contact, address, and payment details.

8. Intellectual Property

• All images, designs, text, logos, and product descriptions belong to Bratss.

• Unauthorized use of any material is strictly prohibited.

9. Privacy

• Your personal data is handled as per our Privacy Policy.

• We never sell or misuse customer information.

10. Limitation of Liability

• We are not responsible for any indirect, incidental, or consequential damages arising from the use of our site.

• Product misuse, improper washing, or fabric handling is not covered under any responsibility.

11. Contact Us

For queries or support:
Email: contact@bratss.com
Address: Bangalore, Karnataka